Justina Schiroo Resume

Professional experience

Product Manager HomeValet
August 2020 - March 2022 Minneapolis, MN

  • Feature prioritization and scope definition with several small teams of software developers
  • Writing user stories, creating personas and customer journeys, and keeping track of the big picture roadmap

Senior Technical Business Analyst Stone Arch Bridge Group/Journey121
April 2019 - Present Minneapolis, MN

  • Gather business requirements and maintain project backlogs to support agile product development
  • Maintain communication on sprint deliverables and timelines through technical presentations

Business Analyst Genesis10 at Ameriprise Financial
July 2018 - April 2019 Minneapolis, MN

  • Reach out to business owners, establish timelines, carry out collaborative reviews and adhere to release deadlines
  • Re-started annual review process and brought the project from 30% to completion in two quarters

Team Supervisor American Red Cross
February 2017 - July 2018 Saint Paul, MN

  • Define daily blood drive equipment and staffing needs to meet goals, and work with upper management and other organizational stakeholders to meet identified needs
  • Quickly develop working relationships with site coordinators, volunteers and scheduled staff
  • Manage a team of phlebotomists, including training, evaluation, advancement and discipline

Teaching Assistant University of Minnesota
August 2016 - December 2016 University of Minnesota, Minneapolis, MN

  • Guided students through UI/UX design as they iteratively developed and tested mobile apps

Loss Prevention/Emergency Preparedness Intern Caribou Coffee
May – August 2016 Brooklyn Center, MN

  • Planned and managed a project timeline and development phases for user research, prototyping and delivery
  • Developed emergency procedure manual prototypes and established mobile app requirements

Education Support Assistant Food Protection and Defense Institute
May 2015 – May 2016 Saint Paul, MN

  • Facilitated the delivery of eight online training modules funded by DHS
  • Created timelines, tracked multiple modules through each development phase and managed delays
  • Developed curriculum for a 2-day industry trainings tailored for individual company contexts

Area Manager Dunn Bros Coffee
August 2013 - August 2014 Rochester, MN

  • Managed daily operations of a franchise store including marketing, training, ordering and staffing


  • Requirements gathering, needs elicitation, timeline management, communication, organization
  • UX, prototyping, user research, iterative design
  • Google Apps, Microsoft Office Suite, GIMP, social media, Moqups, Wrike
  • Python, Linux, HTML, CSS, Wordpress, Salesforce


M.S. Human Factors & Ergonomics University of Minnesota
August 2014 - December 2016 Twin Cities, MN

B.A. Mathematics and Visual Arts Coe College
August 2009 - May 2013 Cedar Rapids, IA
GPA 3.9, Cum Laude


  • Bloemen, E. M., Rosen, T., Schiroo, J. A., Clark, S., Mulcare, M. R., Stern, M. E., Mysliwiec, R., Flomenbaum, N. E., Lachs M. S., Hargarten, S. (2016, April 13). Photographing Injuries in the Acute Care Setting: Development and Evaluation of a Standardized Protocol for Research, Forensics, and Clinical Practice. Academic Emergency Medicine, 23(5), 653-659. doi:10.1111/acem.12955
  • Weekes, S. L., Barker, B., Bober, S., Cisneros, K., Cline, J., Thompson, A., Hlatkey, L., Hahnfeldt, P., Enderling, H. (2014, May 20). A Multicompartment Mathematical Model of Cancer Stem Cell-Driven Tumor Growth Dynamics. Bulletin of Mathematical Biology, 76(7), 1762-1782. doi:10.1007/s11538-014-9976-0